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Common questions

 Orders will be sent by custom mail and the tracking code will be sent to you via SMS. By entering the encryption on the post office website, you can get informed of the status of your package. Delivery time for orders is 5 to 7 working days.

Invoice correction is not possible. If you wish, you can cancel your order before 12 o'clock on the same day and order again.

Financial confirmation means that your order has been approved by the financial unit and is ready for packing and shipping.

It is not possible to register an order with a high volume.

To view the exact inventory, please select the desired warehouse from the warehouse selection menu to view the exact inventory and register your purchase based on it.

Bank Mellat account number: 8155732678 in the name of Panberes online shopping company

The deadline for picking up of the order at the warehouse door is one month from the time of order registration, and if you do not return within this time, the desired amount will be deducted from your commission and the amount will be returned to your account.

 To learn how to ensure from the authenticity of the product, please click on the link below.

Under Product Recovery Law, only individuals who have terminated their contract can return their products.

Product points are directly related to the price of goods and profit margins, and in proportion to the increase in commodity points, the sales representative's commission also increases. In network marketing, by eliminating sales relationships, the difference in the price of the product is paid as a commission, and this is the benefit that goes to the sales representative, specifically for word of mouth advertising and product marketing.

According to the VAT law, the payment of this tax is the responsibility of the buyer and so far for most goods has been paid by the company and no amount has been received from the buyer. Therefore, from 7/8/95, this tax will be received from buyers.

In the first stage according to the steps in Here it is said, cancel and after 15 working days when your cancellation is completed, in the second step of the order list section - the option of announcing the deficit and breakdown of your order as a return item ( Training in Here ). The product can be recovered, which has an expiration date of 8 months, and the desired invoice must & nbsp; Within a maximum of 12 months leading to the date of termination of the contract. It is necessary to send the products of each order according to the invoice of the same order separately, by registered mail to the address of Tehran - PO Box 158757373, and in your package, state your national number, contact number, order number and the reason for your return. In the fourth step, take a photo of the sent postal receipt and attach it to announce your deficit and breakdown. While retrieving the pack is completely acceptable and we are excused from accepting a number of pack products. After the goods arrive at the company, the necessary steps will be taken to return the fee to your account. It is also worth mentioning that you will have a commission deduction for returned products. To perform all the steps, you must act with a computer and do not use a mobile phone or tablet.

If you have forgotten your password, select the password recovery option and then select Send to mobile or email address. A 4-digit verification code will be sent to you first, and after entering the verification code. A new password will be sent to you. For more help, refer to this link . < / p>